Accessibility Training

Providing exceptional customer service for people with disabilities is good for the community and for businesses.

“We are leaders in accessibility training.”


Smart Move has over 30 years experience working with individuals and organizations to improve customer service and physical accessibility. From hospitals and other major institutions to small businesses and family homes, Smart Move delivers customized, practical solutions.

In order for an organization to determine how best to provide excellence in the areas of customer service and the built environment for persons living with a disability Smart Move offers the following:

  • Step by step investigation
  • Consultations and Accessibility Audits based on AODA (Accessibility of Ontarians with Disability Act)
  • Community Needs Assessments
  • Interactive workshops
  • Best practices
  • Comprehensive final report including recommendations